Author: Jeremy Fabbri

Gas Company Noncompliance Causes Ruptured Gas Line Two weeks ago, PUCO (Public Utilities Commission of Ohio) fined Columbia Gas $400,000 for failure to comply with set operating procedures in abandoning a service line and the resulting complications. Columbia Gas reportedly failed to document the existence of...

Survey Management Tools When it comes to survey management tools, the anticipated functionality is to collect accurate feedback and usable business data. The tool should also be easy to use, for both the person building the survey and the person answering it. In terms of measuring...